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Cancellation and Refund Policy

1. One-Day Offline Classes

For one-day offline classes, a full refund will be provided for cancellations made before the class begins.

However, cancellations made on the day of the class or no-shows are non-refundable.

2. Offline Classes Held Over a Set Period

For offline classes conducted over a set period, a full refund will be provided if the cancellation is made before the course begins.

After the course begins, refunds will be issued according to the following rules:

  • Before one-third of the total class hours has elapsed: two-thirds of the tuition will be refunded

  • Before one-half of the total class hours has elapsed: one-half of the tuition will be refunded

  • After one-half of the total class hours has elapsed: no refund will be provided

3. Cancellation or Changes by the Organizer

If a class is canceled or cannot continue due to the organizer’s circumstances, a refund will be issued based on the portion of the schedule or classes that have not yet been provided.

If necessary, the organizer may offer a change to the same or a similar schedule.

4. Cancellation or Changes by the Organizer

If a class is canceled or cannot continue due to the organizer’s circumstances, a refund will be issued based on the portion of the schedule or classes that have not yet been provided.

If necessary, the organizer may offer a change to the same or a similar schedule.

5. Partial Attendance or Early Leave

No partial refund will be provided for lateness, early departure, partial attendance, or absence due to personal reasons.

6. Refund Processing

Refunds will generally be processed within 7 business days from the date the cancellation is approved.

However, the actual posting date may vary depending on the card issuer, payment provider, or financial institution.

7. Miscellaneous

Cancellations and refund requests will be processed only when requested by the applicant through the procedures designated by the company.

Any matters not specified in this policy shall be governed by applicable laws and the company’s separate policies.

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Alex&Alice Co., Ltd.
CEO : Sangyoun Youn
Business Registration Number : 343-87-02755     Mail Order Business Report : 2025-Seoul Seongdong-1968

Address : 4F G405, 656-75, Seongsu-dong 1ga, Seongdong-gu, Seoul, Korea

Email : info@anateams.com    Phone : +82-70-8777-1201
COPYRIGHT ©️ Alex&Alice Inc. All RIGHTS RESERVED
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